Pimpinela - Partido de La Costa

Office

Claims Management is part of the strategy carried out by the Mayor, Juan Pablo de Jesus, regard to local government modernization.

The municipal government is not only legitimate, primarily because of its ability to provide services and to do well, but also for their ability to build a community project where individuals and society can find answers to their needs.

The system allows the municipal government

• Enter claims and demands of citizens

• Identify and systematize the kind of problem claims • Know who is complaining and where claims are located

• Track, real-time, the status of each claim and demand fluctuations citizen

• Analyzing the response and resolution of the entire organization

• Know what is resolved and what times

• Improving resolution times and response

• Conduct a management audit of the entire organization

• Know and improve the satisfaction level of residents

• Link, so segmented, with citizens

• guide quality improvement in terms of the main demands

• Set priorities and focus resources resolution to that effect municipal

• municipal administration transparent and responsive through the web access of citizens

How

calling the 0800-999-8324, going into the municipality's website: www.lacosta.gob.ar

clicking the icon MANAGEMENT OFFICE CLAIMS ", or by mail via:

reclamos@lacosta.gob.ar

for using this page

If for any question we can not use these methods, through facebook mail, send our claim, following parameters or requirements on the following link:

https: / / docs0.google.com/document/d/180j9agSCPX3pKs_nzMljaZxJ15mIVuvhX9NvlOmQoXk/edit? hl = en #

One of our operators will give you income, and the claimant will receive in the email account indicated on the form, mail your claim and a number through which you can keep track of your claim.

It is important, complete all the required data, taking into account that is available, the possibility of using the option

"PROTECT IDENTITY." The call will be charged, the responsibility to solve it, not know the identity of the complainant.

can express ourselves freely on the page. But those claims do not follow the formalities indicated, may not be loaded, and will be removed from the wall.

can also attach photos, text, audio or videotaping, both the website and this page.

For those who use Facebook can enter here

Facebook:

Claims Management

Marcelo

article Pavka